Following are the FAQs from where our customers can understand our website in properly. If you need urgent queries then you may connect on whatsapp no. 8826321422 between 10 AM to 6 PM on all days.
You can register by clicking new account on login section.
Any customer can see and add the products in the cart without registration but after that customer have to register for placing the order smoothly.
Each email address and contact phones number can only be associated with one Gropick account.
No, you can add only one delivery address. However, you can change or update existing address by new address anytime.
In this section, Customers can check their all the orders, history, active orders, address, wallet etc.
Customers can reset their password by clicking the lost password menu following by edit password.
There are two kinds of modes COD and prepaid payment modes. Customers can place order their orders via Credit Cards, Debit Cards, Wallets, UPI etc as an prepaid order otherwise customers can make the postpaid payment via COD, cash on delivery on the time of delivery the orders at their doorstep.
Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep.
On checkout page, you can apply your coupon code which is given by www.gropick.in. After applying the coupon code, the amount will be automatically deducted from your invoice.
The Gropick Wallet is a pre-paid credit account that is associated with your Gropick account. This prepaid account allows you to pay a lump sum amount once to Gropick and then shop multiple times without having to pay each time.
There are two ways of delivery the products as per customers’ requirement.
If customers want their orders on instant basis then we deliver the orders to the customers. Otherwise, we use the slot system on daily basis. As per customers’ requirement, we deliver the orders on slot wise.
Fresh fruits and vegetables are packed in reusable bags. We ensure hygiene of the products.
The delivery is done by our dedicated delivery boys.
|Order Value||Delivery charges|
|Order values<=99||Rs. 50/-|
|100=>Order values<=199||Rs. 40/-|
|Order value>=200||Rs. 30/-|
|1.||Morning Slot||7:00 AM to 10:00 AM|
|2.||After Noon Slot||12:00 PM to 2:00 PM|
|3.||Evening Slot||5:00 PM to 7:00 PM|